1c. How to Configure Two-Step Authentication

In the web portal, you can optionally configure Two-Step Authentication for your account. In some instances, your administrator might require that you set up Two-Step Authentication.

Two-Step Authentication adds a second verification step when you log into the web portal, or register the desktop client, the Outlook add-in, or a mobile device. With Two-Step Authentication, you will be sent an authentication code through an Authenticator Mobile App, text message, or email, depending on your selected configuration. You must then enter this authentication code—along with your username and password—before you can access the web portal, or register the desktop client, the Outlook add-in, or a mobile device.

Two-Step Authentication can be configured in one of two ways.

  • You can optionally configure your own Two-Step Authentication settings in your Account Settings page.
  • Administrators can also require the use of Two-Step Authentication for your organization. If your administrator has turned on this policy, you will be prompted to configure your own Two-Step Authentication settings as soon as you log in to the web portal.